These General Terms of Service (hereinafter: General Terms of Service, GTC, or Document.) of CBD LIFE HUNGARY Kft. Company registration number: 13-09-203229, Tax number: 27283552-2-13; email:; telephone number: +36 30 954 85 22, hereinafter referred to as Service Provider/Seller; hosting service provider: Tárhely.Eu Kft. (1144 Budapest, Ormánság u 4. phone: +36 1 789 2 789 email: hereinafter: Operator) of its services available on (hereinafter: Service) by its user (hereinafter: Customer or User/Buyer).

CBD LIFE HUNGARY Kft., as the operator of the online trading portal, reserves the right to unilaterally modify these General Terms of Service. The Service Provider may inform its Users of the change in the form of a short notification, which may be contained in the dedicated interface of the website, the newsletter sent by the Service Provider, or a notification sent to all users to the e-mail address specified in their account. In such cases, a modified version of the General Terms of Service will appear on the site, and it is worth checking the content of the General Terms of Service on the Website from time to time. The User/Buyer has the right to object to the General Terms of Service as soon as they are displayed on the Website.

1. The following concepts in these GTC are to be interpreted as follows:

The seller reports CBD LIFE HUNGARY Kft Kft. Company registration number: 13-09-203229, Tax number: 27283552-2-13; email:; phone number: +36 30 954 85 22,

Online store: the interface on the website, which displays the products and services distributed by the Seller;

User: the natural or legal person who accesses the content of the website and online store;

Customer: the Customer who placed an order in the online store.

Cart: The part of the Buyer/User's Own account where the Buyer/User can place the products and services that they wish to purchase at the time of placement or at a later date.

If the Buyer/User does not wish to order the products and services placed in the basket at the time of placing them in the basket, they can be monitored thanks to the Commercial Notifications received from the Seller.

Website: online trade store located under the website

Products and Services: all products and/or services listed/featured on the Website, offered for sale by CBD LIFE HUNGARY Kft., for which the Customer can place an order on the Website;

Contract: between the Seller and the Buyer regarding the sale/purchase of products and services displayed on the Website, in accordance with the provisions of these Terms and Conditions, without the simultaneous physical presence of the Seller and the Buyer. Language of the contract: Hungarian. The contract is not considered a written contract.


– all data and/or information (including images, figures, logos, graphic elements, videos, files, text, designs) that are visible and accessible on the Website

– all data and/or information contained in e-mails and/or other messages sent by the Seller to the Buyer via electronic means of communication;

- data, information and prices relating to a third party in partnership with the Seller, as well as the service provided by him (in particular, but not limited to: courier service);

Newsletter: a commercial message periodically sent electronically (e-mail, SMS) by the Service Provider to Users who have subscribed to the newsletter service.

Order: the Buyer makes a purchase offer to the Seller for one or more Products on the Website, which the Seller accepts or rejects in a confirmation sent by e-mail; the Buyer is entitled to modify or cancel the Contract through his/her Account until the Order is fulfilled.

Basket value: the amount of the purchase price of the Products to be ordered from a given Seller in an Order reduced by the value of the discount coupon and/or purchase voucher used/claimed by the Customer, i.e. the total amount to be paid by the Customer to the given Seller after placing the Order.


2.1. Placing an order

2.1.1. Through the Online Store, the Customer/Buyer can place an Order electronically by placing the selected Product(s) in the Basket, at the same time providing the delivery and invoicing data required to complete the Order, as well as selecting the payment and collection method. Placing the Product(s) in the Cart does not mean finalizing the Order.

2.1.2. After accepting these GTC, the Customer can finalize the Order (offer) by clicking the Order button.

2.1.3. By finalizing the Order, the Customer/Purchaser declares that the data provided by him, necessary for the purchase, correspond to reality, and he consents to the Seller using and handling them for the purpose of fulfilling the Order, especially that, if necessary, the Seller will contact him via the specified at any of the contact details (email or phone). By finalizing the Order, the Customer undertakes to settle the consideration for the Order using the payment method indicated by him, failing which the Seller may refuse to fulfill the Order.

2.2. Confirmation of order, conclusion of contract

2.2.1. The Seller confirms the finalized Order by e-mail, which confirmation contains the acceptance or rejection of the Customer's offer.

If this confirmation is not received by the Customer within the expected time limit, depending on the nature of the service, but no later than 48 hours after sending the Customer's order, the Customer is released from the binding offer or contractual obligation.

The order and its confirmation shall be deemed to have been received by the Seller or the Buyer when it becomes available to him.

The Contract between the Seller and the Buyer is established when the Buyer receives confirmation of the acceptance of the Order from the Seller by e-mail, which notification also includes the notification of the delivery of the Products ordered by the Customer to the courier service.

After placing the Order, the automatic system message received by the Buyer via e-mail is informative and does not mean confirmation of the Order by the Seller.

2.2.2. In the case of online payments (online bank card payment or bank transfer), the Seller is not responsible for any additional costs incurred by the Buyer that depend on the payment method chosen by the Buyer or the Buyer's card-issuing bank (in particular, but not exclusively, foreign exchange rates, other costs). The Buyer is responsible for the consequences of choosing the selected payment method.

2.2.3. The Seller reserves the right to reject the Order placed by the Customer without giving reasons. The Seller is also entitled to confirm less than the quantity of Products included in the Order, depending on the stock. The Buyer is notified of this by e-mail. In such a case, the Seller will refund to the Buyer the purchase price of the Products already paid by the Buyer, but not confirmed by the Seller.

2.2.4. The Service Provider undertakes to repay the purchase price in the following ways:

If the Buyer settled the Order with an online bank card payment, the refund will also be refunded in this way to the financial institution that issued the bank card at the Seller's request to its partner providing the online payment;
If the Purchaser settled the Order by bank transfer or cash on delivery, the purchase price will be refunded to the bank account specified by the Purchaser in the form of a bank transfer;
Bank transfer requires an international format (IBAN) bank account number and the name of the account holder.

2.2.5. The Seller may withhold the refund of the purchase price until the time the ordered Product is returned to him. The Buyer is obliged to arrange for the return of the Product to the Seller immediately (but no later than 14 days after the notification) after the cancellation notification.

2.2.6. If the Seller cannot fulfill the delivery of the Product(s) ordered by the Buyer, it is obliged to inform the Buyer of this and to refund the value of the Order within 7 days, if it has been settled and the Buyer has also expressed and accepted the fact of termination of the contract. The parties may also agree on the rescheduling and/or modification of the execution of the Order.

2.2.7. The website is operated by CBD LIFE HUNGARY Kft. Company registration number: 13-09-203229, Tax number: 27283552-2-13. In the case of certain purchases from the website (Order), the National Tax and Customs Administration may request an EKAER (Electronic Road Goods Traffic Control System) number from the customer in accordance with current Hungarian legislation. Obtaining the EKAER number is the duty and responsibility of the buyer (as the Recipient), as well as compliance with current Hungarian legislation. It follows from all of this that the Buyer is responsible for the consequences of violating these laws.

In order to send the EKAER number to CBD LIEFE HUNGARY Kft., please contact the telephone customer service.

2.2.8. The Seller may cancel the Buyer's Order without legal consequences, with the simultaneous notification of the Buyer, in the following cases:

– if the Customer has indicated an online payment method and the financial institution issuing the card does not authorize the transaction;

– if the Buyer has indicated an online payment method and the partner providing online payment cannot validate the transaction;

– if the data provided by the Customer do not reflect reality, are not complete or do not enable the fulfillment of the Order;


3.1 The Seller undertakes to deliver the ordered Product - through its contracted delivery partners - to the delivery address in Hungary specified by the Buyer during the Order.

3.2 The Seller ensures the appropriate packaging of the ordered Product and the sending of the accompanying documents.

3.3 The Seller undertakes delivery only to addresses in Hungary.

3.4 The Seller informs the Buyer in advance about the cost of delivery during the process of placing the Order, as well as on the Website's dedicated interfaces. The Seller informs the Buyer in advance of the expected date of delivery of the Product, however, notifications and communications related to the delivery of the Products - especially with regard to the expected date of delivery - are only informative and do not become part of the contract. Based on this, neither the Seller nor the Buyer may request compensation from the other party in the event of failure or non-compliance with the statements and information provided in connection with the delivery.

3.5. The quantity and quality of the Products are taken over by the Buyer upon delivery of the ordered Products in the presence of the courier. As part of this, the Buyer is obliged to verify the detectable defects of the Product in the presence of the courier at the same time as the package is opened. If, upon unpacking the package, the Buyer notices that the Product is damaged, has an aesthetic or other defect, he/she must refuse to accept the Product(s) and return the Product by the courier by filling out the form provided by the courier service at the same time.


4.1. Ownership of the Products is transferred to the Buyer upon receipt of the Product, if the Buyer has paid the purchase price of the Product in full


5.1. The prices of the Products on the Website are in forints and include VAT and, in the case of products subject to an environmental product fee, the environmental product fee.

5.2. The Seller issues an advance invoice (proforma) for Orders. Where the Buyer has indicated a bank transfer or online bank card payment as the payment method, in order to fulfill the Order, he is obliged to settle the amount on the advance invoice by the payment deadline indicated on it, using the indicated payment method. If this is not done by the deadline indicated on the advance invoice, the Seller may cancel the Order. With reference to this, the Buyer cannot assert a claim for compensation against the Seller.

In the case of cash on delivery payment, the purchase price is settled in cash upon receipt of the goods.

The price, payment method and payment deadline are indicated in each Order. The Seller issues an invoice to the Buyer regarding the ordered Products, the Buyer is obliged to forward all the data and information necessary for the issuance of the invoice in accordance with the applicable legislation.

5.3 The purchase price of the Products to be purchased, the method of payment, and the payment deadline are indicated on the invoice for each fixed Order. The Seller issues an invoice for the ordered and delivered Products in accordance with the applicable legislation. It is the Buyer's responsibility to record all relevant data for the invoice to be issued - in accordance with reality. In case of failure to do so, or incomplete or incorrect recording, the Seller cannot be obliged to issue a new invoice.

5.4 The Supplier primarily provides the Customer with the invoice for the sold Products electronically. The issued invoice is sent in the form of an electronic message (e-mail) to the e-mail address provided at the time of purchase.


6.1. 45/2014 on the detailed rules of contracts between the consumer and the company. (II. 26.) Based on the provisions of Government Decree (hereinafter: Government Decree), you have the option to withdraw from the contract within 14 days as stated below.

6.1.1. Based on a government decree, the Buyer (if he is considered a consumer) has the right of withdrawal (the right to return the product). With a few exceptions, the Buyer may exercise this right in all cases without giving reasons

6.1.2. The right of withdrawal belongs to the Buyer who is considered a consumer against the Seller, i.e. against the person from whom he bought the product.

6.2. The right to withdraw from the Contract or return the product cannot be exercised in the following cases:

with respect to a perishable or short-lived Product;
in the case of an opened, visibly used and already consumed Product;
in the case of Products with packaging that is visibly intentionally damaged by the Consumer.
6.3. The Seller reserves the right to refuse acceptance of the returned product(s) in relation to one or more of the products returned by a user in a significant number and/or several times or regularly, if it detects abuse of the 14-day product return service, or reasonable suspicion arises regarding the abuse of the 14-day product return. In such cases, the Seller may initiate an investigation and, if deemed necessary, forward the case to the competent authorities.


7.1. The Seller shall not be liable for any damages arising from the use of the Products. The Seller is not responsible for any damage to the Products after delivery to the courier service, any problems arising from the delivery are the responsibility of the courier service.


8.1. The Website can be accessed by any User/Customer. The Seller reserves the right to restrict the right and access of the Customer/Buyer to place the Order and/or the choice and use of a payment method, if the activity of the Customer/Buyer on the Website may endanger the uninterrupted operation of the Website and/or the Seller's activities. can cause damage. In this case, the Customer/Purchaser can contact the Customer Service, where they will receive information about the reasons for the restriction(s).

8.2. The Customer can contact the distributor of the Product using the contact details indicated in the "Contact" menu item on the product page. The distributor of the Product is responsible for the veracity and correctness of the information provided for the purpose of contact.

8.3. If, in the opinion of the Seller, more than average traffic is received from a given Internet network, the Seller reserves the right to introduce the use of a "captcha" type code for Users/Customers/Buyers visiting the Website, in order to protect the content and all information of the Website.

8.4. The Content displayed on the Website, especially the information used to describe the Products, does not mean that the Seller is bound by the offer, they are specifically for the purpose of presentation, the images on the Website are only illustrations. Any Content sent to the Customer or Buyer via any means of communication (electronic, telephone, etc.) or acquired by the Customer/Buyer through access, visit and/or browsing does not constitute a contractual obligation of the Seller, nor a binding offer and/or – if it exists such - the contractual obligation applied/commissioned by the Seller carrying out the transmission of the Content, nor the binding nature of the offer, in relation to this Content.

8.5. The Content includes, in particular, but not exclusively, the logos, graphic elements, trademarks, images, videos, animations, multimedia texts and/or any other content displayed on the Website, as defined in these GTC. All of this is specifically the property of the Seller and the Seller reserves all rights in this regard.


9.1. The User/Client/Purchaser may download, copy or use the Content or a part of it exclusively for personal use in accordance with the provisions of these GTC. In addition to personal use, the User/Customer/Buyer - without the express written consent of the Seller - is not entitled to copy, distribute, communicate, transfer to a third party, modify and/or otherwise change, use, or use the Content in any other context other than the original to place.

9.2. Any Content to which the User/Customer/Purchaser has access or gains access through any means is subject to these GTC.

9.3. If the Seller grants a Customer/Buyer the right to use the Content or a certain part of it in accordance with a separate agreement concluded between them, with the content specified therein, and to which the Customer/Buyer has access or the Customer/Buyer gains access as a result of this agreement, e right of use covers only the Content or contents specified in the agreement, is valid only during the period of its or their availability on the Website or for the period defined in the agreement, in accordance with the specified conditions


10.1. Any information provided by the Buyer/Client to the Seller shall be treated confidentially by the Seller and may only be shared with third parties in accordance with the provisions of these General Terms and Conditions.

10.2. The Buyer/Customer shall not make any public statements regarding the Order/Contract to third parties without the prior written consent of the Seller.


11.1. The Buyer/User may unsubscribe from the Commercial Communication referred to in point 12 at any time by clicking on the unsubscribe link included in the commercial message received from the Seller, or by contacting the Seller directly for this purpose.

In addition to the above, user/customer data is also used for marketing research. The Seller does not use the data collected during the market analysis for advertising purposes. The Buyer/User can object to the processing of data for the purpose of marketing and market analysis free of charge by clicking on the unsubscribe link or by contacting the Seller.

11.2. Opting out of Commercial Notices does not constitute a rejection of these General Terms of Service.


12.1. The Website's policy on handling personal data forms part of these General Terms of Service.

13. Use of cookies

13.1. The Website uses cookies, the Seller's cookie policy is available at the following link:


14.1. This term includes any unforeseeable, uncontrollable cause, case, or circumstance that affects the Seller but is independent of him, the occurrence of which makes it impossible for the Seller to fulfill the obligations assumed in these General Terms and Conditions.

14.2. None of the parties can be held responsible for non-fulfillment of contractual obligations in the event that it results in part or in whole from Force Majeure.

14.3.If the Force Majeure event does not end within 15 (fifteen) days of its occurrence, either party may terminate the contract by notifying the other party at the same time, without the other party being able to claim compensation.


15.1. Hungarian law applies to this Agreement.

15.2. Hungarian law governs consumer legislation (especially, but not exclusively, guarantees, warranties, cancellations).

15.3. In case of rejection of the complaint of the Buyer (if a Consumer), the CLV of 1997 on consumer protection. in accordance with the provisions of the law, the Budapest Conciliation Board may initiate proceedings in order to settle a consumer dispute. If the Buyer wishes to conduct and settle the consumer dispute online, he can do so via the online dispute resolution platform at For simpler and faster administration, it is recommended to designate the Budapest Conciliation Board as the acting authority.

Contact information of the Budapest Reconciliation Board:; 1016 Budapest, Krisztina krt. 99. III. em. 310., Mailing address: 1253 Budapest, Pf.: 10.; e-mail address:, Fax: 06 (1) 488 21 86, Telephone: 06 (1) 488 21 31.

The Buyer (in the case of a Consumer) may contact the regional office in relation to his consumer complaint. More information on this is available at the following link:

15.4. The Seller reserves the right to update or modify the provisions of the General Terms of Service of these Websites from time to time to reflect the website's operating method and conditions or changes in the legal environment. In such cases, a modified version of the General Terms of Service will appear on the page. It is worth checking the content of the General Terms of Service on the Website from time to time. The Buyer/User may object to the General Terms of Service after they have been published on the Website.

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